Privacy Policy

1.1 Introduction

ProSolutions (“we”, “us”, “our”) respects your privacy. This Privacy Policy applies to prosolsu.com, its
subdomains, registered companies, related domains and associated services.

1.2 Data We Collect

• Personal Data: names, emails, phone, addresses when registering, ordering, contacting us.
• Usage Data: IP, browser, pages visited, interactions via cookies/log files.
• Transaction Data: purchase history, payment details (handled securely via third-parties).
  
  1.3 How We Use Data
• Provide and improve services
• Process payments and deliver orders
• Communicate updates, promotions, support
• Monitor and optimize website performance
• Comply with legal requirements
  
  1.4 Data Sharing
• With service providers (payment gateways, hosting, analytics)—only as necessary
• Legal authorities when required by law
• Business transfers, e.g., acquisition (with notice)
  
  1.5 Cookies & Tracking
• We use cookies (essential, analytics, marketing)
• Users can reject non-essential cookies via browser settings
• Detailed cookie description in Cookie Policy
  
  1.6 Data Security & Retention
• Industry-standard measures (SSL, encryption, access controls)
• Retained only as long as needed for purpose or by law
  
  1.7 User Rights
• Access, correct, delete, restrict processing, portability
• Withdraw consent and lodge complaints with local Data Protection Authority
  
  1.8 Policy Updates
• We may update; last updated: June 21, 2025
• Changes notified via website and/or email
  
  Privacy Policy
  ProSolutions Suriname N.V June 2025
  

Cookie Policy

• 2.1 Essential: authentication, shopping cart, security
• 2.2 Analytics: site usage monitoring
• 2.3 Marketing: targeted advertising across sites
• 2.4 User controls: cookie consent banner and browser preferences
  

Terms & Conditions

• 3.1 Agreement Scope
  Applies to all visitors, users, customers of prosolsu.com, its subdomains, registered companies, related domains and associated services.
• 3.2 Services Covered
  Sales, hosting, domain registration, programming, security systems, software, digital platforms, administration, apps, solar systems, consultancy, logistics, gift cards, top-up, debit cards, etc.
• 3.3 User Responsibilities
  – Provide accurate info
  – Maintain account confidentiality
  – Follow site terms and applicable laws
• 3.4 Payments & Pricing
  – Listed prices in USD (or local currency)
  – VAT and taxes as required
  – Payment via PayPal, Binance Pay, Cards, Mope, Uni5Pay, etc.
• 3.5 Orders & Delivery
  – We confirm orders via email
  – Delivery/shipping times vary by product
  – Import/export subject to customs/regulations
• 3.6 Returns & Refunds
  – Return period varies—see product-specific or service-specific pages
  – Certain items (digital goods, gift cards) non-refundable unless faulty
  – Refunds processed via original payment method
• 3.7 Intellectual Property
  – All content, branding, code © ProSolutions
  – Users may not copy or reproduce without permission
• 3.8 Limitation of Liability
  – We are not liable for indirect damages
  – Max liability capped at amount paid
• 3.9 Governing Law
  – Suriname law applies
  – Disputes resolved in Paramaribo courts
• 3.10 Modifications
  – We reserve the right to update these terms
  – Changes take effect upon posting; notified via email if needed
  
  Published policies are in relation to ProSolutions Suriname N.V., ProSolutions International LLC and ProSolutions B.V., its sub-companies, branches and affiliates.
  
  Contact
• Email: admin@prosolsu.com
• Phone: +597 459967
• WhatsApp: +597 8230309
• Head office: Dr. Axwijkstraat #50, Rainville, Paramaribo, Suriname